Trust Account/Office Manager
A highly skilled veteran in the Ray White Frankston office with a decade of experience, Donna is an outstanding Office Manager involved in almost every single facet of the business.
From managing trust accounts, receipting for rentals and sales, payment runs and settling office bills to helping to resolve landlord and tenancy issues, Donna’s exceptional professionalism and close attention to detail make her an invaluable member of the team.
Starting in reception in 2008, Donna’s background in customer care in both Victoria and Queensland laid an excellent foundation for her role with Ray White, which she says she landed as a stroke of sheer luck after the previous receptionist left unexpectedly.
Immediately embracing the challenging role where no two days are every the same, Donna’s competence, people skills, time management and knowledge of legislation and best practice standards saw her quickly recognised by management. “I love the fact that every day is different, there’s always a challenge, something new is always happening. It’s never boring!”
Outside of office hours Donna enjoys relaxing with friends and family and getting away on camping trips.